Returns & Exchanges
Derek Rose is committed to ensuring you are completely satisfied with your purchase, offering a 30-day window for returns on all unworn and unwashed items. We strive to make the process as seamless as the quality of our luxury loungewear.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the return form is included inside the parcel.
Ship the Items
Affix the provided pre-paid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing